What types of communication channels

Assignment Help Management Theories

Reference no: EM133670740

Question: You are planning to open a second office, offer expanded hours, and add several new employees. Existing clients will work with the same people and have the choice of visiting either office. New employees will focus on general customer service, mainly for prospective clients, and will have a dedicated toll-free phone number. What types of communication channels and what tone should you use to share this information internally? What types of communication channels and what tone should you use to share this information externally? If there is a difference between your answers for internal and external messages, explain the reason for this difference.

Reference no: EM133670740

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