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Assignment:
1. What type of difficult customer is the most challenging? How should you handle them effectively?
2. As customer service providers, what can we do to deescalate a situation?
3. Have you ever been one of these difficult customers or have you been in a customer service situation where you had to deal with one?
4. How should we view a complaint and handle service recoveries more effectively?
Leemin Enterprises carries 9,000 items of outdoor garden décor. It’s owner, Peter Ng, uses an ABC classification system. 7% of the items are classified as A. 33% of the items are classified as B. The remaining items are classified as C. How many ite..
Develop an ad campaign for a company/product/service related to your employment (note that if your employment is B2B in nature
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Explain in this section how these values line up with you personally as well as how the company plans to incorporate this into their everyday activities.
andre has asked you to evaluate his business andres hair styling. andre has five barbers working for him. andre is not
Explain What ethical challenges exist in e-commerce that do not exist in traditional business
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Explain what the specific key environmental forces are that created an opportunity for your company - Identify if there have been changes in the purchasing patterns of your organization's target market in recent years.
as a manager and supervisor of an accounting department discuss the following issues related to the employment-at-will
How would Haverwoods Penetrate existing outlets with Haverwoods Furniture's full line?
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