What type of culture, Customers receive a follow-up phone

What type of culture

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Reference no: EM133647815

Question: Each customer at Mala Salon and Spa is treated as the most important guest of the day from the moment they go into the salon. Employees make sure each customer is comfortably seated and ask which type of beverage they would like. Customers receive a follow-up phone call after their visit to make sure they are happy with their experience. Mala Salon and Spa focuses on what type of culture?

Reference no: EM133647815

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What type of culture : Customers receive a follow-up phone call after their visit to make sure they are happy with their experience. Mala Salon and Spa focuses on what type of culture

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