What type of control would be required

Reference no: EM133627898

Question: Sarah orders a monogrammed sweatshirt for a gift for her sister, by way of an e-commerce monogramming and personalized gift boutique. Sarah receives the order in the mail and the monogrammed sweatshirt includes the initials, MLZ, rather than MZL. She is disappointed that the monogramming is not correct. Considering the circumstances, what type of control would be required (on the part of the boutique)?

Reference no: EM133627898

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