Reference no: EM133477483

Question 1

Which of the following statements in relation to expectancy theory, goal-setting theory and rewards are correct?

a. According to the expectancy theory employees exert more efforts in their work if good performance will be rewarded.

b. Once employees sign the employment contract, they have the right to get rewards.

c. According to the goal-setting theory employees exert more efforts in their work if the organisation rewards good performance.

d. The total rewards strategy can be used as part of the recruitment and talent management strategies.

1. b, c and d

2. b and d

3. a, b and c

4. a and d

Question 2

Which one of the following regarding rewards is correct?

A. Total Cost to Company compensation is included in the Total Rewards Model.

B. Total Cost to Company is paid through incentive bonuses/variable pay.

C. Variable pay/incentive bonus rewards an employee's competence to do the job.

D. Compensation is intended to reward employees for exceptional performance above the accepted standard.

A. Total Cost to Company compensation is included in the Total Rewards Model.

B. Total Cost to Company is paid through incentive bonuses/variable pay.

C. Compensation is intended to reward employees for exceptional performance

D. Variable pay/incentive bonus rewards an employee's competence to do the job.

Question 3

Lesiba works at the Bokgabong Museum. He was rated by all his peers and clients as the best tour guide for 2023. To acknowledge his outstanding performance, his annual salary was increased by 7.5%.

What type of compensation did Bokgabong give to Lesiba for his outstanding performance?

A. Performance pay mix

B. Merit incentive pay

C. Annual compensation

D. Commission based pay

Question 4

Administration officers at Mankweng hospital in Limpopo are on strike after their concerns were dismissed by management. Their main complaint is that they feel like their work is not recognised like that of nursing staff and doctors. According to the administration staff, they only receive an annual increase which is given to all employees, while the nurses and doctors receive another reward in a form of a pay-for-performance.

What type of compensation does Mankweng hospital pay to the administrative staff?

A. Merit incentive pay

B. Performance pay mix

C. Guaranteed pay

D. Annual compensation

Question 5

Which of the following statements are reasons for separating rewards from the performance management?

a. It is not easy to measure the performance of an individual working in a team setup.

b. Rewards contribute to unhealthy competition among teammates.

c. Rewards such a merit incentive is full of biases, therefore may lead to conflict.

d. Piece rate rewards may lead to burnout due to long working hours.

1. a and b

2. a, c and d

3. c and d

4. All of the above

Question 6

Which one for of the following regarding monitoring and evaluation is correct?

A. Individual employees and teams play a major role in the monitoring and evaluation process

B. Monitoring and evaluation play a critical role in directing employees towards efforts and resources to help them perform.

C. Monitoring and evaluation gives the employees an assurance they are on the right track to achieve the organisations vision and strategic objectives.

D. Data collection and reporting of the performance assessment activities are critical for the monitoring and evaluation process to take place.

Question 7

It is a process that allows the employee and employer to meet and discuss what should be done in relation to the outcomes that needs to be achieved.

Which process is this?

A. Evaluative thinking

B. Feedback

C. Organisational culture

D. Monitoring and evaluation

Question 8

Which one of the following statements regarding the Fourth Industrial Revolution is correct?

Select one:

A. The Fourth Industrial Revolution places its focus on the technological advancement and new methods of production

B. The Fourth Industrial Revolution replaces old human resource systems that were outdated.

C. The Fourth Industrial Revolution can curb unemployment as it aims to revive industries where more goods and services can be produced.

D. The Fourth Industrial Revolution focuses on the communication via the Internet as well as the advancement of the technology.

Question 9

Phaphamani is a dressmaking organisation that started in 2005. To date it supplies its designed clothes to over 80 stores in South Africa. It employs experienced staff, some even started working in this organisation during its establishment. As part of ploughing back to the community, from 2022 this organisation offers youth from the community some training, especially unemployed fashion designer graduates who just graduated and need hands-on experience. The founder of this organisation, Dingaan Tembe has seen the success of this organisation year to year in the past 19 years.

Which of the following is one advice you can give to Dingaan Tembe regarding changes in the managing performance in his organisation due to diverse groups of employees?

A. The experienced employees will be satisfied more by monetary rewards as an acknowledgement of their good work.

B. There is no need to review the performance of experienced employees as they have proven themselves over the past many years in the organisation

C. He must pair experienced employees with the interns so that interns can learn from the experience ones.

D. He must apply different approaches to managing the two groups' performance because they are from different generations and need to be handled differently.

Question 10

Phaphamani is a dressmaking organisation that started in 2005. To date it supplies its designed clothes to over 80 stores in South Africa. It employs experienced staff, some even started working in this organisation during its establishment. As part of ploughing back to the community, from 2022 this organisation offers youth from the community some training, especially unemployed fashion designer graduates who just graduated and need hands-on experience. The founder of this organisation, Dingaan Tembe has seen the success of this organisation year to year in the past 19 years.

Which one of the following statements regarding the management of the two groups of employees at Phaphamani as far as the performance management is concerned?

A. The buy in of employees is more critical when managing the performance of the experienced employees who are older and need stability.

B. The buy in of employees is more critical when managing the performance of the interns who are younger and opinionated.

C. The buy in of individual employees on how their performance will be managed is more critical for both groups of employees.

D. Traditional performance management must continue to accommodate experienced employees who are comfortable with such systems.