What tools could be used for decision-making

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Case Analysis – Is Anybody Listening (Chapter 8) – Read this case analysis, critically analyze the background information provided and answer the following questions. Your submission should be in the form of a MS Word document and attached to the submission link above. 

1. How could the feedback control model be used in this situation?

2. What type of information was most misunderstood between the different layers of management? 

3. What tools could be used for decision-making?

Reference no: EM13337704

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