Reference no: EM132733714

Problem 1: Avondale Industries' unmanned vehicle site in Fort Lauderdale, FL, has been operating for two years with great success. However, the unmanned vehicle site in Denver, CO, which has been in operation for the same amount of time, has struggled with high turnover and a higher level of defective parts. Managers and employees at both sites were surveyed, and the results showed that the manager in Fort Lauderdale was very effective at motivating her employees, addressed issues promptly and appropriately, and set challenging but realistic expectations. However, the employees in Denver reported that their manager struggled with issues stemming from lack of communication and lack of support. The manager wants to keep his job and is willing to participate in training. Which of the following statements best explains what the trainer can do to help the manager improve?

Option 1: The trainer should provide the supervisor with articles that he can read to teach him about how he can better engage with his employees.

Option 2: The trainer can connect the supervisor with his counterpart in Denver so he can learn what she does with her employees that is so successful.

Option 3: The trainer should establish learning objectives with the manager that focus on changing his behavior so he can better communicate and support his employees.

Option 4: Helping the supervisor improve should start with the trainer reviewing his performance appraisals and identifying management skills in which he is weak.