Reference no: EM132188325

For this assessment you are required to answer all of the questions. You are permitted to research the answers by reading your text book, theory notes and accessing the internet. If more room is needed label each task with the question number and use headings or dot points to make your work clear for your trainer and assessor.

Research the following TERMS and PHRASES these are linked with your assessment. Attach your definition or explanation to each point. Please remember to reference.

Question 1

- Spell checker
- Self-edit
- Excel
- Formal documents
- Informal documents
- Format
- Structure
- Internal customers
- External customers
- Data

Question 2

What technology and software application would you use to design and produce each of the following documents, if the following instructions are given?

Question 3

Please design and produce a resume, using MS Word software application. Please attach a completed resume to your assessment for submission. Please ensure correct use of spelling, grammar and punctuation.

Question 4
Research organisational plans, policies and procedures in relation to the production of business documents and outline three (3) key points of these.
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Question 5
List three (3) questions you would ask the person requesting document/publication to clarify format and style.

Assessment Case Study

Part B

Document 1 Questions:
a) Describe the format of the document and its structure

b) State the document's exact purpose

c) State the document's audience

d) Explain what type of communication method has been used

e) State what means of communication was used

f) Identify the type of software package used

g) Check and record any spelling and grammatical errors

h) Create a style guide for this document

Document 2 Questions:

a) Describe the format of the document and its structure

b) State the document's exact purpose

c) State the document's audience

d) Explain what type of communication method has been used

e) State what means of communication was used

f) Identify the type of software package used

g) Check for and record any spelling and grammatical errors

h) Create a style guide for this document

Assessment Project

Part C

1. Freedom Finance is a mid-sized firm that specialises in property investment. There are fifteen full-time staff and twenty-two sales consultants who work on a commission basis. Freedom Finance uses the software application Microsoft Outlook to store all employee contact details electronically. As a backup, they also store these details on hard copy files.

The contact files for Freedom Finance staff must include the following details:
- For full-time staff: Name, Address, Email, Mobile Number, Date of Birth, Special Notes. These files must be saved under the category "Support"

- For Sales Consultants: Name, Address, Email, Mobile Phone Number, Car Number, Date of Birth, Special Notes. These files must be saved under the category "Sales"

2. Your task is to design and produce a poster advertising an Open Day at a Gym. The details are as follows:

Please Design the poster in accordance with the following Requirements:

- You can choose any software application you like.
- Develop the document, then proofread and edit the document for spelling, grammar and punctuation.
- Include drafts with your submission.
- Make any necessary amendments.
- Save a copy of this document to your assessment (Note: The document will bemarked for design, layout, graphics, relevancy, consistency and accuracy)

3. Functional Fitness offered visitors to their Open Day a chance to buy a variety of fitness products and/ or sign-up for a membership at a heavily discounted price.

The following membership options were offered:
12 month contract: $ 40 per month
6 month contract: $ 50 per month
1 month membership (Pay as you go): $ 70 per month

The following products were offered:
Caps: $ 15 per cap
Bike Shorts: $ 30 per shorts
Quick Dry Singlets: $ 30 per singlet
Sports Jackets: $ 50 per jacket
Sports Drinks: $ 2 per drink
Nutrition Bar: $ 1 per bar

The following memberships were sold:
12 months x 15
6 months x 12
1 month x 25

The following products were sold:
Caps x 15
Bike Shorts x 6
Quick Dry Singlet x 30
Sports Jackets x 12
Sports Drinks x 52
Nutrition Bar x 43

Your Task is to create a document to best display this financial data. Please note:

- You must choose an appropriate software application to display this data.
- This document should be no longer than one page.
- Choose a layout and design that is easy to read, accurate, relevant and consistent.
- Pay attention to all design and formatting functions.
- The final document must be printed and attached to this assessment for presentation.
- List all training manuals, training booklets and help desk used

Attachment:- Asssessment.rar