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What strategy is best in a message refusing a request

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Reference no: EM133040224

Give examples of times (or situations) when indirectness or directness would be appropriate for responses giving negative information.

Writing in the indirect order usually requires a buffer, making indirect messages longer than direct messages. Since conciseness is a virtue in business writing, how can the indirect order be justified?

What strategy is best in a message refusing a request when the reasons for the refusal are in the writer's best interests and not in the readers?

Reference no: EM133040224

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