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Susan is a certified internal auditor; she has worked with an Audit firm in the compliance division and has recently been accepted into a part-time programme in University of Cornwall Law School. A fellow staff member informed her that the firm encourages only employees in the legal division to attend law school. Susan sees this as a form of discrimination and plans to go to the partner in charge of the office and recommend that the policy be revised to allow other employees access to the study leave allowing the completion of the law degree. Susan intends to remain in the compliance division that will facilitate her attending and completing law school. Her clients praise her for her persistence, patience, and understanding. They also comment on her knowledge and intelligence and the fact that she shows sensitivity instead of competitiveness in dealing with their business.
Required
A. What strategy did Susan use?
B. Critically evaluate Susan's strategy. In your evaluation, explain, giving reasons whether her strategy is effective.
C. What makes Susan most vulnerable in this case?
D. Design a new, more effective strategy for Susan.
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