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Strategies to Communicate Complex Technical Issues to a Client
A professional advisor will often advise their clients on a range of technical accounting and tax matters. However, in many instances clients do not possess the necessary financial expertise or technical accounting or tax knowledge to completely understand the information/advice provided by the accountant.
Throughout your degree, you have acquired a range of technical and disciplinary skills that will serve you well when advising clients. These clients will come from a variety of backgrounds and, in some cases, will not understand the 'language and terminology' that you would ordinarily use to explain (at times) complex technical accounting and taxation concepts.
Required:
Question 1: Identify and explain three (3) strategies that you would adopt to simplify the content being delivered to clients. There is no need to place this part on letterhead.
Question 2: In other words, what strategies could you implement to simplify the financial advice provided to a client (like David and Jake) where they readily admit that they lack the necessary financial acumen to understand what you are saying?
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