What strategies could firms employ to counter this problem

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Question: It is often asserted (and observed) that technological changes and industrialization cause the "commoditization" of certain information intensive services. What are the underlying reasons (technological and economic) for this phenomenon and what are the consequences? Illustrate your answer considering the case of retail (consumer) banking or content distribution (like music).

What strategies could firms (in your example sector) employ to counter this problem? What is likely to be the end result for competition in this sector?

Reference no: EM133440233

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