What strategies can you use to keep peace in waiting room

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Question - You have just landed a position as a Certified Medical Administrative Assistant at the Pediatric Associates in a neighboring town. The waiting room is full of people and several of them are talking loudly on their cell phones in spite of there being signs asking that phones not be used in the waiting area. Some of the other patients are getting upset about it.

What strategies can you use to keep peace in the waiting room?

Reference no: EM131630826

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