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Case study name - Bank of America Transforms Its Information Technology
Questions-
1.What strategies can companies use to gain competitive advantage?
2.What is the relationship between the development of mobile banking customer applications and the closing of Bank branches?
3.What information technologies at Bank of America can be considered strategic information systems? Explain why.
4.In terms of Porter's strategies for competitive advantage, discuss each strategy that the Bank of America is pursuing. Provide specific examples to support your answer.
5.Discuss business-IT alignment at Bank of America.
6.According to Porter, what are the five forces that could endanger a firm's position in its industry or marketplaces?
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Johnson & Wales University - Objective: To exhibit an understanding of implementing change through organizational development.
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