What steps would you take to initiate training of employees

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Reference no: EM132214412

You are the manager of a Accounts Receivable unit in a large accounting firm. You are switching to a new billing system and need to train your staff. The staff includes a Management team (17 people total - 7 on day shift, 5 each on evening and night shifts). Additionally, you need to train the employee which are 6800 total hourly employees on all three shifts. The training is on the new procedures and the new system.

QUESTION

What steps would you take to initiate the training of all employees? What training methods would you use? Why?

Reference no: EM132214412

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