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What steps would you take to deal with resistance

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After a month as the new store manager at a clothing shop, Marlon noticed that the poor volume of sales for some of the merchandise was simply due to how they were being displayed in the shop. He has proposed that the entire shop be reorganized. However, there is some resistance to his proposal, particularly from Juliana who is the most senior sales associate and every other associate seems to be listening to her rather than to Marlon. If you were Marlon, what steps would you take to deal with this resistance?

Reference no: EM133094360

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