What steps should you take at this point

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Question: As a medical assistant, you see Mrs. Smith leave the office in tears, stating that she has no idea what Dr. Olsen just told her, but she guesses everything is okay. You know that in the past Mrs. Smith has been unhappy with her medical treatment and has threatened to sue Dr. Olsen. What steps should you take at this point?

You have been subpoenaed to appear in court regarding possible malpractice in your office. What do you need to prepare to be ready to testify, and with whom should you discuss this matter?

Reference no: EM133564269

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