What steps did you take to get it resolved

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1. Discuss an example of a problem you had with a company based on the dissatisfaction that the Customer Service Worker provided when you expressed your unhappiness? Based on what you have learned in this unit, where did the Customer Service Worker fall short in providing their service to you?

2. What steps did you take to get it resolved? If it wasn't resolved, did it change your viewpoint of the company and or affect whether you do future business with them and why?

Reference no: EM132945870

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