What steps did the company take to earn this quality award

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Reference no: EM133484354

Problem: Operations Management Essay

Research the criteria for the Malcom Baldridge National Quality Award or a similar quality award provided by another quality organization. Investigate a company that has received this award. What steps did the company take to earn this quality award? What are the benefits of earning a quality award? Summarize your findings in a three page paper. Do not spend all of the paper giving the history of the award. Concentrate on your selected company or companies and answer the questions above.

Reference no: EM133484354

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