What stationery should be equipped an account manager

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1. The visitor came to the reception for 15 minutes before the appointed time. What will you do? What are your actions? Give some comments.

2. A visitor who is scheduled to meet with the head of the company has been waiting for 5 minutes. At this time, the telephone manager informs you that he will be there in only 15 minutes. What are your actions? Give some comments.

3. Imagine that you need to choose the best supplier of office supplies for your company. Where do you start?

4. You need to inform the manager that the gifts ordered for the birthday of one of the key employees of the company will be two days later than ordered (this is not your fault). Describe how you will get out of the situation.

5. What stationery should be equipped an account manager? How should the secretary keep track of this?

6. How will you communicate with customers who owe you money? Will you make phone calls?

Reference no: EM132550007

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