Reference no: EM132264815
Think of a time when you experienced a group (professional or personal) in conflict: when the actions or beliefs of one or more members of the group were unacceptable to and resisted by one or more of the other group members. The conflict need not have been intense or long-term, but it should have involved some type of disagreement among the members.
In your post for this week, answer the following questions regarding your chosen conflict situation.
1. What started the disagreement? Was the conflict rooted in personal conflict, substantive conflict, procedural conflict, competition, or the group’s inability to handle a social dilemma?
2. Did the conflict escalate? Did you notice any of these conflict-intensifiers:
commitment to positions instead of concern for issues
misperceptions about the nature of the conflict
the use of contentious, too-strong tactics by members
negative reciprocity (paybacks)
the formation of opposing coalitions
strong emotions, such as anger
3. How did you respond in the situation? Which style of conflict resolution did you adopt?
4. What happened to the group? How was the conflict resolved? How did the experience change the group?