Reference no: EM132837145

Matt, a recent graduate, is extremely frustrated, having been turned down on numerous job applications for a first-line managerial position because he "did not have relevant work experience." He was an outstanding student and has only applied for positions for which he met all requirements except the one for work experience.

• The only experience listed on Matt's résumé is part-time bartender. He chose a bartending job at an upscale restaurant near campus because the schedule allowed him to be a full-time student and his earnings were better than he could get in any other job. For the past year, Matt was the head bartender, worked five nights a week, and had total responsibility for managing the bar, the other bartenders (hiring, scheduling, etc.), and all beverage services for the restaurant and bar, including preparing the bar for opening and closing.

Problem 1. What responsibilities did Matt have at his bartending job that are similar to those of any first-line manager?

Problem 2. What soft skills did Matt have the opportunity to develop while working as head bartender?

Problem 3. What general responsibilities are likely to be required for a position as a first-line manager in any company?

Problem 4. What skills did Matt develop in fulfilling his responsibilities as lead bartender that are transferable to other management positions? Explain.

Problem 5. What soft skills did Matt develop in dealing with clients, customers, and employees that are transferable to other positions? Explain.

Problem 6. How can Matt present his bartending experience to demonstrate that he has developed many managerial skills that can be transferred to a variety of management positions?