What skill gaps do you require to close for development

Reference no: EM133498494

Discussion Post: Defusing Tension Managing Anger Professionally

Defusing Tension before responding to a message. Complete the quiz on page 240 of our textbook. Share your actual score and write a 250 to 500-word reflection answering the following two questions:

Question A. What did you learn about your ability to defuse tension before responding to a message?
Question B. What skill gaps do you require to close for professional development?

Reference no: EM133498494

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