Reference no: EM13890265
Case- White Diamond Glass
White Diamond Glass produces handmade decorative glass in its upstate New York factory, and sells its wares to a global market. The company still is an industry leader, but sales have leveled off. Some managers believe that IT glitches are the problem.
Background
Last year, White Diamond rushed to implement a new Web-based system to boost sales. Unfortunately, the online system was not tested thoroughly and experienced start-up problems. For example, customers complained about order mix-ups and overcharges for deliveries. You are a new system analyst, and your supervisor asked you to investigate the problems.
Tasks
1. Based on what you know about e-commerce, how would you have tested a new Web-based system?
2. Should ISO standards have been considered? Explain your answer.
3. What should White Diamond do in the future to avoid similar problems when developing new systems?
4. Three months after the system changeover, you perform a post-implementation evaluation. Prepare three evaluation forms for the new information system: one for users, one for man¬agers, and one for the IT operations staff.
|
Find the values for single cash flow
: Find the following values for a single cash flow:
|
|
CAPM and required return
: Bradford Manufacturing Company has a beta of 2.2, while Farley Industries has a beta of 0.5. The required return on an index fund that holds the entire stock market is 9.5%. The risk-free rate of interest is 3%. By how much does Bradford's required r..
|
|
What price will you bid for each stamp
: Consider bidding for a project to supply 80 million postage stamps per year to USPS for the next 5 years. You have an idle parcel of land available at that cost $1 million 5 years ago, if the land was sold today, it would net you $1.2 million after t..
|
|
Does the use of abc guarantee cost reduction for every order
: What is the difference between the product unit cost you computed using the traditional approach and the one you computed using ABC? Does the use of ABC guarantee cost reduction for every order?
|
|
What should white diamond do in the future
: Should ISO standards have been considered? Explain your answer. What should White Diamond do in the future to avoid similar problems when developing new systems
|
|
Shares of common stock outstanding
: Titan Mining Corporation has 9 million shares of common stock outstanding, ½ million shares of preferred stock paying $7 dividends and 120,000 8.5% semiannual bonds outstanding , par value $1000 each. The market risk premium is 10%, T-bills are yield..
|
|
Difference between break-even point-cash break-even point
: What is the difference between the (ordinary) break-even point and the cash break-even point and which will be the greater? Pharmaceutical Bhd manufactures medical products which are sold to pharmacies and clinics. The average selling price of its fi..
|
|
Create a fourth column labeled metcalfe value
: Create a fourth column labeled Metcalfe Value that calculates the value of each social media outlet based on the number of users it has
|
|
Capital budgeting decision crucial and important for firm
: Why is the capital budgeting decision crucial and important for a firm? State why the capital budgeting errors are so costly? Suntex Berhad is considering a major expansion of its production line and has estimated the following free cash flows associ..
|