What she perceives is an inflated billing charge for copier

Assignment Help Management Theories

Reference no: EM133323338

Question: You are a Receptionist at Xerox Copy Service. You answer a call from an irate customer calling to complain about what she perceives is an inflated billing charge for copier services. She is asking for your manager, who has left office for the day, and won't be returning. You take the incoming call, using the message taking format. List the information that should be included in your message, in the correct order.

Reference no: EM133323338

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