What services do they deliver

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Reference no: EM133401230

Question: Learn about service desk outsourcing. Visit the websites of the two service desk companies mentioned in this chapter. For each company write a paragraph that describes the following:

1. What services do they deliver?

2. What do they consider standard services, and what do they offer as optional services?

3. How do they distinguish themselves from their competition

4. What do they say about their staff?

5. What do they say about their hiring practices?

6. What do they say about satisfying their customers?

Reference no: EM133401230

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