What role does the Geek Squad play in Best Buys

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Reference no: EM132445488

Answer the following Questions:

Question 1: What role does the Geek Squad play in Best Buys' customer centricity approach? How does this service affect the consumer's purchase decision? What are the risks involved?

Question 2: When considering time as an important situational factor, how does Best Buy try to increase consumer product knowledge, number of purchases, and satisfaction within the in-store experience?

Reference no: EM132445488

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