What role does customer satisfaction play in your definition

Assignment Help Other Subject
Reference no: EM132614360

Discussion: Your initial discussion thread is due and you have respond to your classmates. Your grade will reflect both the quality of your initial post and the depth of your responses.

Quality and Outcomes

According to Sollecito & Johnson it is more meaningful to analyze outcomes data, as opposed to structures and processes, because improving outcomes is the end goal of health care services.

After viewing the "Defining Quality": Aiming For a Better Health Care System video, develop a description of quality as it relates to health care; then answer the following questions:

a. How would one go about measuring outcomes based on your definition of quality? Provide at least three specific reasons to support your position.

b. What role does customer satisfaction play in your definition and outcomes measurement?

Your initial post should be 250-300 words and utilize a minimum of two scholarly sources from the Ashford University Library, cited in APA format.

Respond to at least two of your classmates' posts.

Reference no: EM132614360

Questions Cloud

What role could being a learning organization play : According to Sollecito & Johnson (2013), "Organizations do not suddenly start making mistakes. They tend to slide imperceptibly into a set of conditions.
Why are organizations focusing on teamwork : Why are organizations focusing on teamwork as opposed to skill acquisition? How are new health care professionals being trained on systems thinking.
Find the point of intersection : Find the midpoint of the line segment joining and Find the coordinates of the point M that is three-quarters of the distance
What steps would you take to foster open communication : What steps would you take to foster open communication? What team dynamics might exist that could interfere with open communication?
What role does customer satisfaction play in your definition : How would one go about measuring outcomes based on your definition of quality? Provide at least three specific reasons to support your position.
Review problem based on the measurement : Do you agree or disagree with this statement? Why or why not? Provide at least three specific reasons to support your position.
How customer satisfaction factor relate to quality outcomes : For the selected hospital, identify one satisfaction measurement criteria that you recommend for improvement. In your opinion, how might this customer.
How is managing different from leading : How is managing different from leading? In your opinion, which role is more effective in implementing changes that improve quality outcomes: managing.
Describe key strategies the organization has recommended : Describe the overarching goal of the initiative. Describe key strategies this organization has recommended to improve quality in the healthcare setting.

Reviews

Write a Review

Other Subject Questions & Answers

  Cross-cultural opportunities and conflicts in canada

Short Paper on Cross-cultural Opportunities and Conflicts in Canada.

  Sociology theory questions

Sociology are very fundamental in nature. Role strain and role constraint speak about the duties and responsibilities of the roles of people in society or in a group. A short theory about Darwin and Moths is also answered.

  A book review on unfaithful angels

This review will help the reader understand the social work profession through different concepts giving the glimpse of why the social work profession might have drifted away from its original purpose of serving the poor.

  Disorder paper: schizophrenia

Schizophrenia does not really have just one single cause. It is a possibility that this disorder could be inherited but not all doctors are sure.

  Individual assignment: two models handout and rubric

Individual Assignment : Two Models Handout and Rubric,    This paper will allow you to understand and evaluate two vastly different organizational models and to effectively communicate their differences.

  Developing strategic intent for toyota

The following report includes the description about the organization, its strategies, industry analysis in which it operates and its position in the industry.

  Gasoline powered passenger vehicles

In this study, we examine how gasoline price volatility and income of the consumers impacts consumer's demand for gasoline.

  An aspect of poverty in canada

Economics thesis undergrad 4th year paper to write. it should be about 22 pages in length, literature review, economic analysis and then data or cost benefit analysis.

  Ngn customer satisfaction qos indicator for 3g services

The paper aims to highlight the global trends in countries and regions where 3G has already been introduced and propose an implementation plan to the telecom operators of developing countries.

  Prepare a power point presentation

Prepare the power point presentation for the case: Santa Fe Independent School District

  Information literacy is important in this environment

Information literacy is critically important in this contemporary environment

  Associative property of multiplication

Write a definition for associative property of multiplication.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd