Reference no: EM133265843
Question: What role does change management play with regards to an EHR implementation? Why is change management important? What are some key strategies for successful change management? Provide some examples.
Ans: Change management is an organized, structured approach with methods that enable healthcare organizations to transform workflows seamlessly. Organizational change management requires the collective involvement of C-level executives and stakeholders to successfully implement changes within a care facility. Change is required when individuals, processes, teams, and tools cannot keep pace with the ever-changing needs and expectations of the organization. Change management helps practices achieve their organizational goals with minimal resistance to change from care staff. Healthcare executives must build focused, structured change management plans to effectively guide personnel to achieve desired outcomes. An effective plan eliminates anxiety, confusion and stress for care teams during major or minor organizational transitions.
To successfully implement an organizational change approach, healthcare executives must focus on the following five steps:
1. Define the change: Healthcare leaders must identify areas that require minor or significant alterations.
2. Develop the plan: After leaders determine what needs to be changed, they must build an effective, step-by-step plan that helps departments implement the changes organization-wide.
3. Implement the plan: Individuals must follow the plan for change to achieve all organizational objectives.
4. Stick to the plan: Resistance to change is inevitable when plans are implemented across care organizations.
5. Analyze otucomes and results: Change leaders must assess the performance and success of their change management initiatives.