What role does an apology play in restoring safety

Reference no: EM133249895

Question -

1. Why do we typically get caught up in the content of a crucial conversation and miss the conditions?

2. What two aspects of conversations are masters of dialogue constantly monitoring? What conditions do they pay attention to?

3. How can you tell when your conversation turns from routine to crucial?

Why is mutual purpose the entry condition of Dialogue? Why is mutual respect the continuance condition of Dialogue?

What is mutual purpose?

What role does an apology play in restoring safety?

Reference no: EM133249895

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