What responsibilities did your employer fail to meet

Reference no: EM133663887

SCENARIO

Thelma is an aged care client currently receiving home care services from Lotus Compassionate Care.

Support workers come to her house on a rostered schedule to provide care and assist her with her activities for daily living (ADLs) and medication as directed by her health professional.

You arrive at Thelma's house in the morning. You assist her with breakfast and proceed to assist her with medication. Upon inspection, you noticed that the blister pack for her evening medication is still complete.

According to the health professional's directions, Thelma is supposed to take this medication in the evening, and the worker, Nadine, from the previous afternoon shift should have assisted her in taking this medication.

You called Nadine to notify her. She explained that she only stood in for Julie, another support worker. Julie was sick and could not report to work yesterday. Nadine also explained she did not receive the medication instructions when Thelma was endorsed to her.

Question: What responsibilities did your employer (Lotus Compassionate Care) fail to meet in the scenario?

Reference no: EM133663887

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