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What really caused the columbia disaster

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Reference no: EM133313530

How Complex Systems Fail

1. Did you look at the video presentation by Steven Spear? What is a complex system? Are large organizations complex systems? What were the key lessons learnt by the author in his study of Toyota? What are high-velocity organizations?

2. Can you describe the four capabilities that distinguish the high-velocity organizations (the rabbits) from the rest (the pack)? What precisely are normal accidents, as put forward by Charles Perrow? Who or what killed Mrs Grant?

3. What really caused the Columbia disaster? And what did Steven Spear find when he studied one of the manufacturing operations of General Motors?

Reference no: EM133313530

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