What promotional services could management utilise epicure

Assignment Help Operation Management

Reference no: EM133312766

Question 1. identify four different customers, two internal and two externals (this could be dependent on special needs, customs, service situation, preferences etc.)

Document who they were (customer profile).
Explain how you provided a quality service experience to each customer, by showcasing professional and personalised customer service to these guests i.e., extras and add-ons

Question 2. Nominate 3 types of customer loyalty programs for Epicure Training Restaurant

Explain each of the loyalty programs selected purpose and how they would work in a hospitality business.
Summarise if the programs are viable for use in the Epicure Training Restaurant . Why or why not is the program viable?

Question 3. From your experience in the Epicure Training Restaurant

Describe what would be essential features for an Epicure Training Restaurant database.
What promotional services could management utilise this Epicure Training Restaurant database for?

Reference no: EM133312766

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