Reference no: EM133511227

You are employed as a Team Leader of volunteers at a local Neighbourhood Centre. A free community lunch is held twice a week and usually 50 people attend. A team of volunteers organize the lunch with your support, and most have been involved with the Centre for many years. After the lunch last week, Akeela, one of the people attending, complained about a conversation she overheard between two of the volunteers. Akeela tells you she heard the volunteers making racist comments about Africans and their large families moving into the area, relying on handouts and free lunches.

1. What professional practice issues are raised by the scenario?

2. Choose at least two examples (for each scenario) from the following list and describe their relevance to the breach referred to in the scenario:

relevant legislation/legislative regulations

National Standards

ethical principles *United Nations Conventions

3. Identify and briefly describe agency policies and/or procedures that are directly relevant to the scenario/breach.

4. What steps would you take to review agency policies and procedures described above?

5. In what ways can you ensure staff are familiar with breach-related issues in the scenario and maintain compliance?

6. What specialist advice or other sources of information could you utilize to ensure your response was current and consistent with Industry standards?