What processes at manufacturing firms are really service

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What processes at manufacturing firms are really service processes that involve considerable customer contact? Please be specific. Can customer contact be high, even if the process only has internal customers? Please explain.

Reference no: EM13236277

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What processes at manufacturing firms are really service : What processes at manufacturing firms are really service processes that involve considerable customer contact? Please be specific. Can customer contact be high, even if the process only has internal customers? Please explain.

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