What process improvement tool would you apply

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Reference no: EM131707898

1. A manager is overwhelmed by the number of problems/complaints he/she is receiving. You want to turn things around. What Quality Improvement Tool would you apply to improve the management of the facility?

a) Scatter plot

b) Flow Chart

c) Histogram

d) Cause-and-Effect Diagram

e) Pareto Chart

2. In changing a flat tire on your car, what process improvement tool would you apply?

a) Scatter plot

b) Flow Chart

c) Histogram

d) Cause-and-Effect Diagram

e) Pareto Chart

Reference no: EM131707898

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