What procedure was likely used to maintain this rate

Reference no: EM133624784

Question: Sarah works for a local coffee shop. She really enjoys making the drinks, but does not always pay close attention to when people walk into the store and consistently misses the opportunity to greet them. Several attempts to increase her greetting behavior have been implemented and now Sarah only greets people when the mnanager is in the shop. What procedure was likely used to maintain this rate of behavior?

Reference no: EM133624784

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