What problem-solving steps should raymond apply

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Raymond runs a public relations and event management company. Most of his business is generated by his key employee and company executive vice president, Andrews Marker. Andrews maintains a brilliant rapport with media and celebs and is known for his communication skills. A big event, planned for months, is about to occur, and Andrews is too ill to participate.

What problem-solving steps should Raymond apply in this situation? How will the use of problem-solving steps impact his business? 

Reference no: EM13761310

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