Reference no: EM133304794

Case Study: A large urban children's hospital in Dallas, Texas, is leading in the delivery of care provided to children from birth through age 18. After implementing an electronic health record, the hospital identified operations in need of improvement. It found that individual business units were working in their own silos with little interdepartmental communication occurring, and the individual business units had different policies, procedures, and processes for information governance and data management. The hospital quickly realized the need to standardize processes and start an effective information governance program to help streamline and manage the vast amount of data being collected across the organization. Using tools that are available through AHIMA's Information Governance Adoption Model (IGAM), the hospital evaluated the current state of information governance at the organization. This was done through the evaluation and review of informationrelated policies and procedures throughout the system. It also created the foundation necessary to implement a process to review, edit, and update all those information policies and procedures to create a consistent and standardized process across all business units of the organization. Most important, it showed the need to educate workforce members on the importance of having a consistent format for data collection across the entire organization. The outcome of implementing an information governance program at the children's hospital produced many benefits. The hospital was able to create a consistent process for training and educating all workforce members to support the transparency of data management to use the information to its competitive advantage. It created a platform to have open and transparent conversations throughout the healthcare organization, supporting the mission of the organization. By streamlining all the policies and procedures across the organization, the hospital was able to break down department silos that existed within the organization and implement an organization-wide culture supporting the information governance program. (Fahy and Hermann 2017.)

Questions:

1- As new clinics came onto the health system, they had issues with documentation identification because the same documents were often called different names. What principle of information governance can be applied when documenting the decisions to standardize the naming of documents across the healthcare system? Why?

2- Why would an interdisciplinary team be selected?

3. What skills does an eHIM manager need?