What preliminary information would gather before conducting

Reference no: EM131134967

Assignment 1: Discussion-Conducting a Needs Assessment

A needs assessment is a systematic means of analyzing existing standards and conditions against desired ones. The difference between the current and desired states is referred to as the "gap." This gap reveals information that is necessary to make more informed decisions in support of organizational goals and objectives.

The needs assessment is a valuable tool used to facilitate the management of continuous change taking place in today's organizations. In this assignment, you will apply needs assessment for the scenario below.

Assume you are consulting and you have been asked to conduct a comprehensive assessment to determine the training and development needed to elevate the performance of 25 employees in a sales support call center.

Your goal is to identify a training program that will address the collective needs of the group.

What preliminary information would you gather before conducting the needs assessment? Provide a rationale for your decision.

Describe the various steps you would take in conducting the actual assessment.

Write your responses in about 300 words.

Reference no: EM131134967

Questions Cloud

Summarize the current organizational training program : Explain why you believe the organization's current training model is effective or ineffective and Present an idea for a new training program or component to the existing training program which would promote employee engagement.

What is the probability that two will have apricot eyes : In mice, an allele for apricot eyes (a) is recessive to an allele for brown eyes (a+). In a litter of eight F2 mice, what is the probability that two will have apricot eyes and tan coat

Reason to block outsourcing of computer programming : How is this possible, when the wages of skilled labor are rising in the United States as a whole? What argument would trade economists make against seeing these wage cuts as a reason to block outsourcing of computer programming?

The factors that may predict entrepreneurial success : Entrepreneurship may be defined as a process of designing, launching, and running a new business.- Outline some of the factors that may predict entrepreneurial success.

What preliminary information would gather before conducting : Assume you are consulting and you have been asked to conduct a comprehensive assessment to determine the training and development needed to elevate the performance of 25 employees in a sales support call center.

What is probability that this child will have alkaptonuria : In humans, alkaptonuria is a metabolic disorder in which affected persons produce black urine. If Sally's parents have another child, what is the probability that this child will have alkaptonuria

Find relationship between the model and today''s reality : One final point: In Samuelson's example, Chinese technological progress makes the United States worse off by eliminating trade between the two countries! Since what we actually see is rapidly growing China-U.S. trade, it's hard to find much of a r..

Various components of entrepreneurship in economies : What is entrepreneurship. - Define its various components in economies and - how entrepreneurship is characterized.

What proportion of the individuals of a dihybrid self : What proportion of the individuals of a dihybrid self cross will lack enzyme Q activity? Assume that lack of enzyme activity is not lethal

User Account

All Pages