What pete finds useful is to check out company twitter feed

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Question: As a salesperson, Pete tries to learn as much as he can about the prospect's organization and its buyers before he approaches customers. What Pete finds useful is to check out a company's Twitter feed and Facebook page. This helps Pete become familiar with the company culture and assess the company's needs. Which term refers to a process that describes the "homework" that must be done by a salesperson like Pete before contacting a prospect?

Reference no: EM133340377

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