What performance measures have you seen

Reference no: EM132032262

Question: What performance measures have you seen (or might you adopt) that fit the following categories? (I'm not asking everyone to respond to each category!)

Customer, owner, internal business process, learning, and innovation

Corporate, business unit, operating unit levels

Leading versus lagging measures

Financial versus non-financial

Quantitative versus qualitative

What might be difficulties in developing and applying performance measures for activities are outside the control of any one individual?

Reference no: EM132032262

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