Reference no: EM133480196
Problem
Write step-by-step explanation of how a tenancy sign up appointment should proceed for it to be effective. In your steps you must cover the following information:
I. Key points about the tenancy agreement, returning the condition report/inspection sheets and any information or documents that the new tenants need to know
II. What payments you will need to ensure are made and what receipts you will provide. What information must be included on the receipt?
III. How the tenancy agreement is executed (i.e. who signs it and where, what copies are given to parties)
IV. How keys/security devices are provided to tenant and what agency record you keep of these
V. Providing information to the tenant about contacting the property management team for any issues or complaints throughout their tenancy
VI. Providing information to the tenant about the importance of paying rent on time and what happens if there are rent arrears
VII. What process the agency uses to deal with tenant request for
i. repairs
ii. urgent repairs
iii. issues about the tenancy terms and conditions