What other processes can an airline examine

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Reference no: EM132822597

Please read thoroughly Chapter of Heizer Operations Management

Case on Alaska Airlines: 20-Minute Baggage Process Guaranteed! The report is all about the Alaska Airline case. Report should be in editable word format, and 250 words per page, maximum of 5 pages only.

Discussion Questions

1. Prepare a flowchart of the process a passenger's bag follows from kiosk to destination carousel. (See Example 2 in Chapter 6 for a sample flowchart.) Include the exception process for the TSA opening of selected bags.

2. What other processes can an airline examine? Why is each important?

3. How does the kiosk alter the check-in process?

4. What metrics (quantifiable measures) are needed to track bag-gage?

5. What is the role of bar code scanners in the baggage process?

Reference no: EM132822597

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len2822597

3/9/2021 11:55:21 PM

Please read thoroughly Chapter 7 of Heizer Operations Management 13th edition and the case on Alaska Airlines: 20-Minute Baggage Process Guaranteed! The report is all about the Alaska Airline case. Report should be in editable word format, and 250 words per page, maximum of 5 pages only. Answer all the case discussion questions (attached file). Do not forget to include the flowchart (requirement 1). All discussions questions must be answered thoroughly on the paper, and the answers must be very good. I need the report at 12nn of March 10 Philippine time. Thanks.

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