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What other changes should spirit make

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Reference no: EM132865721

Question 1: Is process improvement alone a sufficient response to Spirit's declining profits?

Question 2: What other changes should Spirit make?

Question 3: In what ways can the airline integrate empathy into its dealings with both employees and customers? Do you think it would make a difference?

Question 4: What measurable outcomes should Sprit seek during the process improvement effort? Why?

Reference no: EM132865721

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