Reference no: EM132519019 , Length: word count:1000
Assignment - Network Protocols, SDLC & ITSM
TASK Overview - This assessment consists of two questions. The first one looks into networking protocol, concepts and standards. The second question looks at SDLC and ITSM.
Question 1: Networking protocols, concepts, and standards
(a) Show the calculations for finding the estimated percentages of overhead for TCP/IP protocol for IPv4 and IPv6 versions.
(b) Compare and contrast the IPv4 and the IPv6 header fields. Do they have any fields in common?
(c) Why is the length of a TCP segment limited to 65,536 bytes?
Question 2: SDLC and ITSM
(a) What new ITSM trends and technologies are surfacing?
(b) Discuss the roles and responsibilities of Incident Manager and Change Manager in ITSM.
(c) How does the Spiral model overcome the limitation of the Waterfall cycle model and the V-shaped cycle model?
(d) Compare and contrast the Waterfall and V-Model of SDLC. Present two cases where each of the models will be best suited.
SUBJECT LEARNING OUTCOMES - This assessment task will assess the following learning outcome/s:
Be able to discuss and analyse fundamental networking concepts, protocols and standards.
Be able to discuss the principle lifecycle phases of an information system, from requirements and acquisition through to operation and maintenance.
Be able to compare and contrast the role of IT service management frameworks, policies and compliance issues.
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