What needs to happen during the meeting

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Walmart is one of the largest retailers in the U.S. It has a good history of being a cost leader supported by its inventory management and information systems.

But in the last few years, the company has faced a number of challenges:

- Same store sales are dropping

- Low end retailers are competing for value consumers (Dollar General)

- More premium players (Kroger, regional chains) are putting pressure on their attempts to offer higher priced organic/natural offerings

- Volume is shifting to on-line sellers, especially Amazon with its acquisition of Whole Foods

- Walmart just exited India, after years of trying to gain a position there

Not everyone in Bentonville, AR fully recognizes the issues facing the company. Most senior managers agree that Walmart will get through this period due to its sheer size and capability.

The Walmart Board has hired you to assess the company's position. After speaking with some of the division presidents, you decide a large group intervention would help the management team.

Q1: How would you organize such an intervention? What preparation would be needed before the meeting?

Q2: Which form of large group intervention would you pick and why?

Q3: What needs to happen during the meeting? What steps would the meeting follow? And what should happen after the meeting?

Reference no: EM132826856

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