What must organizational leaders understand

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According to Cloke and Goldsmith (2011), what must organizational leaders understand in order to transform the way conflicts are resolved using a conflict resolution system design? How to change the conflict culture in ways that reinforce their efforts What obstacles they are likely to face when they initiate their efforts What to measure to determine if their efforts have been successful How to reward those individuals who support their efforts.

Reference no: EM133622353

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