What might the proposed system include

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Reference no: EM133123535

ICTICT517 Match ICT needs with the strategic direction of the organisation

Knowledge Assessment

Question 1. Fill in the missing word:
The IT system already in place at an organisation is often referred to as the _________ system of the organisation.

Question 2. Answer True or False:
A gap is sometimes spoken of as the space between where we are and where we want to be.
(a) True
(b) False

Question 3. What are the five commonly regarded steps of gap analysis?

Question 4. In an IT environment, why would management appreciate assessing the information collected through the gap analysis process?

Question 5. What happens during the review stage?
(a) monitor job performance
(b) review the proposed system
(c) review employee jobs
(d) review the current system

Question 6. Answer True or false:
In gap analysis, the objective is to evaluate a condition or situation.
(a) True
(b) False

Question 7. What might the proposed system include?
(a) hardware upgrades
(b) job upgrades
(c) a new information system
(d) restructuring procedures
(e) all of the above

Question 8. Answer True or False:
The gap analysis develops a range of options or recommendations for the organisation to consider. Each of these recommendations made in the gap analysis may become an action plan.
(a) True
(b) False

Question 9. Action plans take a number of forms, but generally may include similar elements. Which elements form an action plan?
(a) goal, activities, responsibilities, evaluation process, timeline
(b) resources, timeline, evidence of success, evaluation process, activities
(c) goal, activities, responsibilities, evaluation process, resources, timeline, evidence of success

Question 10. Which of the following are internal considerations in an action plan?
(a) government bodies, competitors, legal issues
(b) HR considerations, financial considerations, legal issues

Question 11. Which of the following are external considerations in an action plan?
(a) operational issues, government bodies
(b) financial considerations, competitors
(c) competitors, government bodies

Question 12. Answer True or False:
Strategic plans set out to accomplish a specific goal through a plan of action.
(a) True
(b) False

Question 13. In the IT industry, which of the following are major reasons that businesses fail to develop effective strategies?
(a) allowing corporate politics to dictate priorities
(b) failure to understand the challenges ahead
(c) failure to see a strategic challenge
(d) all of the above

Question 14. What are the three common ‘descriptors' that are used in mission statements?
(a) purpose, reasons, goals
(b) purpose, business, values
(c) purpose, procedure, process
(d) none of the above
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Question 15. When preparing strategies, tangible and intangible resources are discussed. Which of the following resources are intangible?
(a) employee knowledge, equipment, employee relations
(b) managerial talent, cash balance of company, employee knowledge
(c) ideas, reputation, capacity for innovation

Question 16. Answer True or False:
Competitive advantage is the ability of the organisation to outperform its competitors in key performance areas.
(a) True
(b) False

Attachment:- Knowledge Assessment.rar

Reference no: EM133123535

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