Reference no: EM132268786
Describe what measures (besides grades) will be used to determine success.
Scenario:
You work for Metro Health System, an integrated healthcare system based in the upper Midwest that serves 25 hospitals, 142 primary and specialty care clinics, and 15 senior living facilities in addition to regional home care and hospice, home medical equipment outlets, and more.
As the flagship facility of Metro Health System, Metro Health One is a full-service, acute-care hospital offering emergency care, orthopedics, general surgery, women’s health, labor and delivery, gastroenterology, urology, pulmonology, intensive care and other medical and surgical services.
As a new employee continuing your education, you have been enrolled in Metro Health One’s student internship program. This program is specifically designed to introduce you to Metro Health’s culture and values while you complete your college training.
The program, led by Angie Nelson, CEO, instills team cohesiveness by teaching effective communication skills and employee involvement. Upon taking over the helm in 2010, Ms. Nelson adopted the IHI’s Daily Huddle guidelines for effective daily meetings. These started on the nursing units and segmented to every department in the system of care. Angie states that as a result of the Daily Huddles, “information is distributed in an easy-to-understand format, with valuable team input, resulting in increased productivity and efficiency.”
Because you are the first group participating in the internship program, you and three partners have been selected to implement daily huddles as a study group daily activity using the IHI Daily Huddle Tool Kit concepts. By using the Plan, DO, Study, Act Model, your study group, (huddle) is to attain at least a “B” grade in all your courses this term.